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1uhost Report Card
Contact Information

Tel: N/A
Email: accounts@1uhost.com
Website: http://www.1uhost.com/
Address: 3422 SW 15TH STREET, SUITE #3948
DEERFIELD BEACH, FL, 33442, United States of America

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
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Editor's Review
Host Introduction 1uhost.com was established in 2001 to meet a market demand for high performance, reliable, efficient and affordable web hosting services. Since its inception, offering the most comprehensive and affordable web hosting solutions to their customers. 1uhost.com is a company that you can trust and rely on for all of your web hosting needs. With around the clock unbeatable technical support, dedicated servers in the USA Europe & UK plus a 30 day money back guarantee and 99.95 uptime guarantee, 1uhost strives to provide their customers reliable and flexible web hosting services. They are passionate about the quality products, international web hosting services and the professional quality of customer support. 1uhost.com has a gained a reputation over the last twelve years as a professional and reliable web hosting provider in the industry.
1uhost is well established web hosting provider in Florida. They are expertise in providing Shared Hosting, VPS Hosting and Reseller Hosting Services. All their Web Hosting packages supplies a multi-language user friendly control center - cPanel. cpanel makes it easy to control every aspect of your website. Their VPS servers are of the highest quality & spec to ensure your VPS performance is high day and night.
Sales Review Grade: A
What we like: Although we contacted via email but received quite fast response. Received satisfactory answers to questions asked. They know how to retain customers and make them happy.
What needs improvement: Would like to see live chat and phone options.
Support Review Grade: A
What we like: Support technicians resolved mySql database issue within just half of an hour. Also php upgrade went quite smooth without any data loss.
What needs improvement: Would like to see live chat and phone options.
Plans / Features Review Grade: A
What we like: We tested both Shared Hosting and VPS Hosting packages and had a great experience for both. VPS was working steady and fast. Also plan upgrade went really smooth within just few minutes.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
1uhost's core focus is to provide their customers with a more personal approach rather than them being counted as numbers and being treated differently. Their target market is the Shared Hosting and VPS Hosting, they've done a lot of research into the industry and managed to pull off what they believe to be the best service available.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email accounts@1uhost.com
Main URL https://www.1uhost.com
 
Billing Details
Payment Methods
Maestro, SOLO, Bank Transfer, Discover,2checkout
Account Activation Period 1 day or less
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.1uhost.com/terms-of-service.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.5%
Hyperlink to SLA https://www.1uhost.com/terms-of-service.php
 
 
Consumer Reviews
No Reviews Available




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