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Anix Host Report Card
Contact Information

Tel: N/A
Email: sales@anixhost.com
Website: http://anixhost.com/
Address: 8369 NW 66 ST #3342
Miami, Florida, 33166, United States of America

Blog:
www.anixhost.com/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Anix Host was founded in 2010 by Web Services Solutions Group and Managed by ZDC Corporation providing hosting solutions with tailored support. Anix Host is committed to provide high level of web services to its clients with main goal customer satisfaction. Since the inception of Anix Host, their company has always tried to keep focus on the main core values as Friendly, Fast, Professional support staff, Reliable Servers and Affordable Service. Anix Host is confident that they can provide customers with the highest level of support with friendly and patient support staff waiting to address customers needs. Their veteran hosting team knows what it takes to be the best and how they can help make site a success. With hold times that average less than 30 seconds and 100% in house on site staff in Utah offices customers can be assured that the person helping with your site knows how to help and is eager to make customer happy.
Anix Host offers various type of services to their customers. It includes Shared Hosting, Reseller Hosting, VPS Hosting, and Cloud Hosting. They also provide SSL Certificates, Affiliate Program, Domain Registration and Domain Transfer services. Every web hosting plan of Anix Host comes with a 99.9% uptime guarantee and 24/7/365 superior support.
Sales Review Grade: A
What we like: Anix Host provides an excellent round-the-clock client care service with an average response time of less than 20 minutes.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Anix Host's support team continuously strives to provide their customer with a high level of professional service that is unmatched anywhere else within the hosting industry.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: Anix Host allows you to easily upgrade your hosting account with zero downtime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
AnixHost specialized in high-end web solution services. Anix Host offers a broad range of services at affordable prices to suit all your needs or requirements. If you are an invidual or company or large enterprise they have the perfect solution for you.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was bit late.
Response Time (Issue Resolved) Answered all questions in detail.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@anixhost.com
Main URL http://anixhost.com/
 
Billing Details
Payment Methods
2CheckOut
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://anixhost.com/legal/terms-of-service.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Resolved the issue given.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://anixhost.com/legal/terms-of-service.html
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Best service Alex Brava A A A A 5/20/2016 6:45:13 PM




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