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Hostslim Report Card
Contact Information

Tel: 0320-301 506
Email: sales@hostslim.eu
Website: http://www.hostslim.eu/
Address: Artemisweg 145G
8239 DD, Lelystad, 8211AL, Netherlands

News:
www.hostslim.eu/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction HostSlim is a dutch company with a new concept for powerful, whitelabel servers at very low prices. HostSlim specializes in all types of hosting services. They are one of leading web hosting provider in the industry and provides Stream Hosting, Virtualization and many more hosting solutions. HostSlim are committed to provide professional, secure and robust hosting services to their customers. Their low cost hosting plans provide everything you need to run a successful website on a budget. HostSlim backup their services with guaranteed server uptime and around the clock technical support via phone, live chat, email & ticket system.
HostSlim offers wide range of hosting solutions to their customers which includes Shared Web Hosting, White Lable Reseller Hosting, VPS Servers, Cloud VPS, Dedicated Servers, Stream Hosting, VOIP hosting, etc. Their premium network is connected with the largest internet exchanges in the European Union. All their servers are connected with at least 1gbit/sec to their HP procurve switches, which are directly connected to their 60gbit powerful internet backbone.
Sales Review Grade: A
What we like: HostSlim provides easy to navigate phone and live chat option on the website home page. Email and ticket options are also available. We were quite impress with the way received response via phone, sales person was friendly & attentive.
What needs improvement: None at this time.
Support Review Grade: A
What we like: HostSlim's support technicians were too good to assist us and resolved our issue. They surprisingly resolved database issue really quick without any harm to server or data. We just love the way received response from technical team.
What needs improvement: None at this time.
Plans / Features Review Grade: A
What we like: All plans designed by HostSlim are perfect and affordable. We tested Dedicated Server and it worked good for us.
What needs improvement: All plans should be outlined on the website with more features they included in.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
If you are searching for easy to use and effective web hosting services at affordable charges then HostSlim is perfect solution for all your online business needs. HostSlim customers receive all the benefits of more expensive hosting services at an extremely competitive price.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was bit lite
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was bit lite
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 9pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales person was very friendly to answer all our q
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 9pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang 2 times.
Response Time (Issue Resolved) Questions were answered properly.
 
Sales Contact Details
Sales Telephone 0320-301 506
Sales Email sales@hostslim.eu
Main URL http://www.hostslim.eu/
 
Billing Details
Payment Methods
Bank Transfer
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 9pm
Response Time (Initial Acknowledgement) Good response time during working hours.
Response Time (Issue Resolved) Immediately solved the issue given.
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 9pm
Response Time (Initial Acknowledgement) Was talking with support technician within a secon
Response Time (Issue Resolved) Issue was resolved right away.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://www.hostslim.eu/dedicated/bestdeal.php
 
 
Consumer Reviews
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