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HostWinds Report Card
Contact Information

Tel: +1-855-467-8946
Email: sales@hostwinds.com
Website: http://www.hostwinds.com/
Address: 9 East 4th Street, Suite# 1002
Tulsa,, Oklahoma, 74103, United States of America

Blog:
www.hostwinds.com/blog
News:
www.hostwinds.com/news
Forum:
www.hostwinds.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Hostwinds was founded in 2010 with the purpose of changing the hosting industry and introducing a new set of standards. Hostwinds, LLC., based in Tulsa, Oklahoma, is owned by Founder/CEO Peter Holden and operated by a dedicated and hard-working staff of professionals. Hostwinds is a group of individuals who daily fuel their commitment to generate the highest level of web hosting services in the industry. Hostwinds is a motivated and driven team that strives to remain ahead of the competition and maintain the highest standards of customer service and client support - living by the promise to Provide and Truly Serve. Hostwinds try their best to add new values and services to bring better services, more features, and above all faster speeds. They provide no questions asked 60 day money back guarantee, 99.9% uptime guarantee and around the clock technical support via email, ticket, live chat and phone option.
At Hostwinds they are constantly striving to provide with the most reliable cheap web hosting on the planet. They provide service everyone from small businesses to large corporations. Hostwinds is dedicated to letting their clients have Amazing Quality, Speed, and Price all in one great hosting package. Hostwinds provides Web Hosting, Reseller Web Hosting, Virtual Private Server Hosting, Dedicated Servers, Domains, and SSL Certificates.
Sales Review Grade: A
What we like: Contacting Sales of Hostwinds was really good experience. We received a great and friendly assistance. Hostwinds provides sales assistance via live chat, phone, email and ticket system.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Hostwinds technicians were really knowledgeable and professional. They resolved our issue within just few minutes with proper solution.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested their VPS server and it performed really great than a dedicated server.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Hostwinds is dedicated to changing the world of web hosting and to lower the prices of the overpriced hosting industry, and make fast, affordable web hosting available to everyone. Hostwinds works hard to ensure success and happiness of all of their client's. Their main mission is customer satisfaction and support.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all the questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all the questions in detail.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Very prompt to answer the questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 6pm
Toll-Free Yes
Response Time (Initial Acknowledgement) 1 minute.
Response Time (Issue Resolved) Answered all questions.
 
Sales Contact Details
Sales Telephone +1-855-467-8946
Sales Email peter@hostwinds.com
Main URL http://www.hostwinds.com/
 
Billing Details
Payment Methods
Visa Debit, Visa Electron, Discover, Google Checko
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 60 days
Hyperlink to Terms and Conditions
http://www.hostwinds.com/TOS.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Resolved the issue.
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 6pm
Response Time (Initial Acknowledgement) Immediate response in working hours.
Response Time (Issue Resolved) Issue was resolved right away.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.hostwinds.com/guarantees.html
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
The server uptime and overall speed performance are great Jarvalkova A A A A 3/6/2017 8:23:30 AM




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