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ProVista Technologies Report Card
Contact Information

Tel: 1-484-253-4274
Email: info@provistatech.com
Website: http://www.provistatech.com/
Address: P.O. Box 604
Plymouth Meeting,, PA, 1942, United States of America

Blog:
www.provistatech.com/blog
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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction ProVista Technologies is a small, privately held company based outside of Philadelphia, Pennsylvania that offers web based services including shared and dedicated hosting, corporate communication products, and custom solution consulting. Since their founding in 2003, ProVista Technologies has continued its commitment to unmatched level of customer service and attention to detail. ProVista Technologies has contracted multiple, geographically disbursed, industry leading datacenter facilities that provide varying levels of redundancy and disaster recovery. ProVista Technologies firmly believe in their ability to provide their customers with reliable, cost effective, and goal driven solutions. In fact, they stand behind services with a 30 Day Money Back Guarantee, 99.9% Service Level Agreement and 30 days money back guarantee. ProVista Technologies work closely with their clients to develop solutions that meet specific needs and goals.
ProVista Technologies' flagship product line is array of hosting services. They offer solutions for any sized business or need, ranging from a simple Shared Hosting account, to a complex Corporate Infrastructure. They specialize in creating custom packages tailored to the needs of your individual business or project. All of their managed services (Shared Hosting, Managed Dedicated Servers, Managed Infrastructure, Online Backup) are provided from SAS 70 Type II certified facilities at minimum tha
Sales Review Grade: B
What we like: Sales team was knowledgeable and eager to help customers. They know how to help customers, has great customer serving skills. Also, response time was really quick via all resources.
What needs improvement: Would like to see live chat option.
Support Review Grade: B
What we like: Technical support resolved mySql installation issue within just half of an hour. Also, they were quite informative during our custom application installation.
What needs improvement: Would like to see live chat option.
Plans / Features Review Grade: A
What we like: We tried Dedicated Server and it was just awesome. The performance of server was quite fast and downtime was negligible.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
ProVista Technologies is anytime a safe and reliable choice. ProVista Technologies is happy to accommodate those looking for specific services or working within a limited budget. They design custom solutions that work for your business without forcing you to sacrifice or compromise. Their goal is to support you in the success of your web applications.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)
Response Time (Issue Resolved)
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free No
Response Time (Initial Acknowledgement) Talking with sales agent within just a second.
Response Time (Issue Resolved) All questions were answered.
 
Sales Contact Details
Sales Telephone +1-484-253-4274
Sales Email sales@provistatech.com
Main URL http://www.provistatech.com/
 
Billing Details
Payment Methods
Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://www.provistatech.com/terms-of-service/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue resolved with proper solution.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue resolved with proper solution.
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang 2 times.
Response Time (Issue Resolved) Resolved the issue.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.provistatech.com/shared-hosting/
 
 
Consumer Reviews
No Reviews Available




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